PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
By placing an order through this website, you agree that you are legally able to enter into a contract and that you are aged 18 years and or over. Once an order is placed, you will receive an e-mail detailing your order. Your order will then be processed and despatch is usually within 3 working days.
The candles are made to order and this can lead to delays during busy periods, if you have any concerns about your delivery date please tell us and we will do what we can to assist you. Should you be dissatisfied with any of our products please inform us by telephone or email, if a refund is required then the goods must be returned in good condition
We do not offer refunds or exchanges for ‘change of mind’.
If you were inadvertently sent the wrong goods by us, we will resend the correct items to you at our expense or arrange a refund to the cost of the item/s you purchased – the postage costs will not be included in the refund.
You must notify us by e-mail (with picture) if your order arrives damaged. E-mail must be received within 2 days of delivery date to arrange a replacement item.
Limitation of Liability
The Scented Cave shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Scented Cave has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Modifications to price and product
Prices for our products are subject to change without notice and we reserve the right at any time to modify or discontinue the product (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the product.
THE SITE, THE PERFORMANCE OF THE SITE, AND ALL MATERIALS ACCESSED FROM OR AVAILABLE ON THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SCENTED CAVE HAS USED REASONABLE COMMERCIAL EFFORTS TO PROVIDE YOU WITH ACCURATE INFORMATION AND MATERIALS ON OUR SITE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY, RELIABILITY OR COMPLETENESS OF ANY OF THE INFORMATION OR MATERIALS ACCESSED FROM OR AVAILABLE ON THIS SITE. THE SCENTED CAVE DISCLAIMS ALL LIABILITY RELATING TO THE USE OR INTERPRETATION OF ANY INFORMATION OR MATERIALS ACCESSED FROM OR AVAILABLE ON THE SITE, AND DECISIONS THAT ARE MADE BASED ON ANY SUCH INFORMATION OR MATERIALS ARE THE RESPONSIBILITY OF THE INDIVIDUAL. IN NO EVENT WILL THE SCENTED CAVE BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM THE USE OR THE PERFORMANCE OF THIS SITE, HOWEVER ARISING, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.